Delivery Information
A quick overview of how Stretchly handles shipping and delivery.
Delivery Timeline
| Stage | Timeframe |
|---|---|
| Order processing | 1-3 business days |
| Standard shipping | 7-15 business days |
| Express shipping | 5-10 business days |
Weekend and holiday orders are processed on the next business day.
Cost
- Standard shipping: Free on all orders
- Express shipping: Available at checkout for an added fee
Tracking
A tracking number is emailed to you once your order ships. Tracking data typically updates within 2-5 days of dispatch.
International Orders
We deliver to most countries. Import duties and taxes may apply and are the buyer's responsibility. These charges vary by country and are not included in the order total.
Missing or Late Deliveries
If your package hasn't arrived within the expected timeframe, contact [email protected]. We'll investigate with the carrier and, if necessary, send a replacement or issue a full refund.
Contact us at [email protected] for any shipping questions.